Janssen’s is sincerely committed to your total satisfaction. We know that mistakes happen from time to time because all of us are only human. But Janssen’s believes that the true measure of great service company is not perfection, but rather how well it handles its mistakes.
TRUST IS KEY… Are we perfect? We sure try to be, but the truth is no we aren’t. However, trusting us can be boiled down into these simple philosophies: You can TRUST that we’ll treat you with the care and respect that you expect and deserve. You can TRUST that although we’re not perfect, our heart is always in the right place and if mistakes are made, we’ll resolve the problem without compromise to our relationship.
10 Day Warranty
All Janssen’s Cleaning Services include an unconditional 10 day warranty against any stain re-appearing. Should any stain re-appear we’ll gladly return and retreat the area completely free of charge within 10 days after the cleaning.
If you are not thrilled with the service experience you receive from us, we will rush back to your location at no charge and no obligation. If you are still unimpressed, we will issue a refund up to $1000.00 upon request.