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Carpet Cleaning Kudos…

So professional!!! I will be using Pro-Care from now on.

Team Member:Kevin and Lucas

A Salute to Kevin…

You are so dependable and professional and reasonable. I really appreciate having you do my carpets through all the normal day to day wear and tear and the occasional emergencies. Thank you.

JoAnn 10/4/21
Team Member:Kevin

Looks Great!

Very courteous and on time! Our rug looks great!

Pat 9/20/21
Team Member:Craig

Heirloom Rug Restored

I inherited a 125 year old family heirloom, a 12’×17′ oriental rug. Although it had been cared for over its long life, l knew it needed a professional examination of its over-all condition and a thorough cleaning. I contacted Pro-Care. Trey came to our house, picked up the rug, and took it back to the shop. When it was returned to me, l was thrilled. Each knotted tail of the 5″ long fringe had been individually cleaned and was as white and pristine as it must have been when it was made. The entire rug was stunning. I would recommend Pro-Care without hesitation and their skilled team deserves recognition for the incredible work they do!

Butler Family 9/20/21
Team Member:Trey and Robert

Truly Excellent

Everyone at Pro-Care was courteous and professional (both on the phone and in person). They truly did an excellent job.

Courtney 9/15/21
Team Member:Jonathan and Javier

NOT sopping wet

Very polite and courteous…My rug was NOT sopping wet when [the technician] left, so I was very happy. Nothing worse than getting carpet cleaned and it’s left so wet it takes days to dry. Will definitely use Pro-Care again!

Barbara 9/2/21
Team Member:Sean

Your Team…

Did an amazing job !! I’m so glad to have found you all!
Thank you!!

Impressed in Brentwood 8/24/21

So professional…

They were great! So professional. No complaints.

Judy 8/18/21
Team Member:Kevin and Jonathan

No complaints!

Very professional, friendly, and did a great job. We have no complaints.

Bragging in Brentwood 8/11/21
Team Member:Kevin and Richie

Rug Plant Props!

Amazing customer service and communication. Quick pickup and return. Exceeded expectations.

Abby 8/3/21
Team Member:Pro-Care Team

Amazed at the Outcome…

The very best carpet care and cleaning service! I’m always amazed at the outcome! Fabulous with pet stains as a result of our precious senior dog . Craig is very knowledge and professional! We have company coming and I’m so thankful for ProCare!

Mary 8/2/21
Team Member:Craig

Quick and Courteous

Great cleaning, quick and courteous!

Steve 7/29/21
Team Member:Craig and Richie

Very Impressed

Each employee was above and way beyond professional, kind, respectful, clean and responsive! Pro-Care was excellent in every single way! We were very, very impressed.

Beth 6/7/21
Team Member:Pro-Care Team

Phenomenal Job!

Kevin explained everything very well and worked hard. Phenomenal job!

David 6/10/21

Very Pleased…

Sean, the technician (who cleaned my area rugs) was excellent. I was very pleased with the job he did.

Bob 6/9/21
Team Member:Sean

Courtesy, Quality and Cost

What I liked most about Pro-Care was the courteous gentlemen (technicians), the quality of work and the cost. I’ve used Pro-Care since 2015 and each time has been excellent.

Suzan 6/6/21
Team Member:Evan and Richie

Honesty and Integrity

Originally, Pro-Care was contracted by Myers Carpet and Elizabeth Turner Design to protect a new Myers carpet. The protectant overspray caused slight discoloration to the leather border which could have gone unnoticed by us. Instead, Pro-Care immediately brought it to my attention and went above and beyond to resolve the issue. We appreciate the honesty and incredible integrity by each person at Pro-Care. If all businesses held a fraction of Pro-Care’s standards, businesses would flourish. Thank you.

Beth 6/7/21
Team Member:Pro-Care Team

Highly Recommend

This is the 1st time we have used Pro-Care. KEVIN AND CRAIG were extremely kind, professional and thorough. They educated us regarding how to care for our carpets. They did a fantastic job! Our carpets and upholstery look almost new. We are very pleased and highly recommend them and will most definitely use them again.

Dawn 4/29/21
Team Member:Kevin and Craig

Experienced and Excellent

Professional, courteous, honest, on-time, neat and very pleasant pros to have in your home. Hats off to this experienced, excellent firm with special kudos to John, Richie, Jonathan, Mike and Andrea. Thank you!

Drake 4/29/21
Team Member:Pro-Care Team

Everything was Top Drawer!

I had a TERRIFIC experience with Pro-Care!! Scheduling, Customer Service and the technicians! Everything was Top Drawer!  My carpets and sofa look beautiful!

I will definitely call for any of my home care needs.  Super professional with a nice friendly attitude.

Kathie 4/29/21
Team Member:Mike, Craig and Richie

On time and efficient!

Kevin cleaned and sealed a marble bathroom floor for us, and it looks beautiful. He was on time and very efficient!

Ophelia 4/23/21
Team Member:Kevin

Above and Beyond!

Pro-Care technicians go above and beyond. Besides being courteous, knowledgeable and so very professional, they arrive on time and do their best job. Stains that I thought no one could remove are gone. My 20-year old carpets still look great, thanks to Pro-Care. They are the only company I have used for carpets and tile for nearly all the 27 years I have lived in my house. Have never been disappointed.

Janis 4/16/21
Team Member:Kevin and Richie

The Only Cleaner I Call

The quick response to a large spill on my carpet, the quality of the clean up, their complimentary “leave behind gift” of spot cleaner and the reasonable price they charged…they are the only cleaner I call. Love these guys.

JoAnn 4/14/21
Team Member:Kevin and Craig

I need all the help I can get…

I use these guys at least once per quarter for cleaning carpets, area rugs, upholstered chairs etc. Having kids who spill and track mud in on their shoes means I need all the help I can get keeping our house looking presentable. The Pro-care team is professional, reliable, friendly, and efficient. Love them.

Jessie 4/7/21
Team Member:Richie

Looks new!

Pro-Care’s staff is thorough and very courteous! My carpet and upholstery looks new!

Flora 4/7/21
Team Member:Sean and Richie

Cleaned Completely

Great customer service!! On time and cleaned the sofa completely of all stains!!

Jena 3/26/21
Team Member:Craig

Superior Service

5 Stars for superior customer service and great work!  After this experience, “More Likely” to use Pro-Care again and “More Likely” to refer someone to Pro-Care.

Elizabeth 3/25/21
Team Member:Kevin and Richie

Knowledgeable, professional, courteous

Kevin was very knowledgeable about the company and the services they provided me! He was professional and courteous. I’m very pleased with my clean carpets and upholstery!!

Randy 3/24/21
Team Member:Kevin

2nd Time Around

The carpet looks great! You all did an awesome job.  This is the 2nd time I have used Pro-care & will continue to use you all. Thanks!

Lisa 3/23/21
Team Member:Craig and Richie

Explained Every Detail

Craig and Richie were incredible !!!! I love ProCare !!! They did such an amazing job this past Thursday on my carpet !!!! They were also friendly, nice and explained every detail !!! Recommend so highly.

Faith 3/22/21
Team Member:Craig and Richie

Icing on the Cake!

We have an off-white area rug, a wet yard and a puppy (the rug was here first) and I did not have high hopes of the rug looking great again. Pro-Care exceeded my expectations! The rug looks amazing and the carpet they cleaned looks good as new. Their professionalism and obvious knowledge of their industry are icing on the cake. I highly recommend Pro-Care.

Leigh Ann 3/21/21
Team Member:Craig

Outstanding Professionalism and Follow-Up

Excellent service from Andrea (in the office) to Trey and (Robert in the rug plant).  Trey and Robert fully explained the process and their level of care, professionalism, and follow up was OUTSTANDING!!!

Pro-Care is expensive but I believe worth it.  Cannot say enough about Trey and his teammate… so helpful and kind.

Patricia 03/04/21
Team Member:Andrea, Trey, Robert


In response to his work cleaning an entry area rug, our client shared, “Jonathan was amazing.   Very knowledgeable.”

Carolyn 03/03/21
Team Member:Jonathan

20 Years!

I have used Pro-Care about 20 years! I have never been disappointed! (multiple thumbs up and applause emojis)

Loyal in Nashville 2/1/21
Team Member:Sean

Knowledgeable and Polite

Kevin was very knowledgeable and very polite. It was wonderful to have him return since he has been at our house before. You have to wait to let carpet sufficiently dry. That’s OK. Not a big deal. I like when Pro-Care lets me know about [repeat-client specials]. This does make a difference if I’m thinking about having my carpets cleaned.

Fan in Franklin 2/1/21
Team Member:Kevin

Best to Date

They did a fantastic job! Probably the best to date. Courteous, punctual and attention to detail.

Inez in Nashville 2/1/21
Team Member:Sean and Richie

Referring Friends

Referred by a friend. I found Pro-Care to provide excellent service in every way…If the opportunity arises to recommend Pro-Care to a Nashville friend, I certainly will be happy to do so. Thank you!

Joan in Nashville 1/13/21
Team Member:Trey

The Best!

Kevin and his partner (Richie) did an excellent job! We’ve had several companies at our home for cleaning floors/carpets — the Pro-Care techs were the best!

Mary in Nashville
Team Member:Kevin and Richie

Husband Out of the Dog House

Great prompt service and so kind! My husband is officially out of the dog house because you rescued him!! Many thanks and happy holidays to you!

Allison in Nashville
Team Member:Sean

Prompt and Personable

Sean, the technician, arrived promptly at 9:00 AM. He was very personable and did a great job cleaning the two rooms. This is my second year using Pro-Care and I will be using them again next year.

Ann in Mt. Juliet
Team Member:Sean

Replace the Carpet?!!

We moved into a brand new home, with clear plastic carpet protector with adhesive. When we finally removed it, it left a film that began to collect dirt. One cleaner service tried and failed to remove. The carpet installer told us to replace the carpet. We received a referral to try Pro-Care from DT McCall.

They came, gave us an estimate, came back and removed the stains. They did the job that no one else could do. They were very professional. We highly recommend.

Maureen in Franklin
Team Member:Evan and Sean


Sean and Evan did an outstanding job!! Could not be happier!!

L. D. in Brentwood
Team Member:Evan and Shawn

Exemplifies Customer Service

Everyone at Pro-Care is so friendly and exemplifies customer service. Our technician Kevin was courteous, efficient and great at his job. Truly a pleasure and an asset to Pro-Care.

Josephine in Nashville
Team Member:Kevin

Great Company!

Our technician was Courteous and Professional. This is the second time we have used Pro-Care for our furniture protection needs. Great company to work with!

V & D in Nashville
Team Member:Kevin

Highly Recommend

The technician was so professional and nice! I highly recommend Pro-Care!

Denise in Nashville
Team Member:Kevin

A “Shout Out” for Fiber Protector

I want to give a shout out to Pro-Care and their upholstery treatment. We have a cream colored fabric couch that was treated by Pro-Care. In the last 6 months I spilled a glass of red wine and a cup of coffee on the couch. Both the wine and the coffee came out by blotting the fabric with a white cloth and water. You can’t even tell where the spills were. I’m really impressed!

Thanks John Browning and Pro-Care! We recommend you wherever we go!

Lee & Cindi 9/28/20

Always Professional

I dropped off our rug to the service center (Pro-Care’s onsite rug plant). Always courteous, friendly and professional!

Kathy in Franklin 9/17/20
Team Member:Trey

Great all around

On my carpet cleaning job, Craig exceeded my expectations. Great guy and great work!

Gene in Nashville 8/28/20
Team Member:Craig

Whenever I buy new…

I have used Pro-Care several times and always found their service to be excellent. Whenever I buy a new carpet or furniture I have it treated even before it comes into my house. I have never once had any problem and owning a dog sometimes the stains look like I would never be able to get them out myself.

Team Member:Kevin and Preston


The guys did an amazing job! My husband and I are so very happy with our clean carpets! Craig came and did our initial estimate and then was here for the cleaning. You can tell he loves what he does. He is so informative – thank you!

Robin 8/31/20
Team Member:Craig and Jonathan

Worked Hard

The guys were very professional and gave me options on cleaning and options on sealants to protect my furniture longer. Also worked hard to get most of the stain out of the upholstery.

Carole 8/29/20
Team Member:Evan and Preston

Excellent Outcome

The technician was prompt, courteous and professional. Pet stains (on our carpet) were removed with the application of an enzyme product. We would not use anyone else for carpet cleaning…As always, an excellent outcome!

D. J. in Nashville 8/28/2020
Team Member:Kevin

Got the Job Done

Very professional, very hard-working, got the job done.

Grateful in Green Hills, 7/22/20
Team Member:Kevin

5 Stars Across the Board!

Living in an apartment, I was unsure about having someone come in to clean my furniture. Now, I know the people to call. Thank you very much for making it so easy and doing a beautiful job!

Sandra, 6/26/20
Team Member:Kevin and Ritchie

Prompt and Attentive

Very prompt and attentive to my requests. The owner and the service men who worked on my carpets were very polite and helpful. I’m very pleased with their workmanship and their professionalism.

Jennifer on 4/11/20
Team Member:Evan and Richie

Most Helpful

Your very courteous and knowledgeable technicians were most impressive. They answered all my questions and were most helpful in every way. I regret I didn’t know about your services before now!

Carolyn 4/27/20
Team Member:Craig and Jonathan


Pro-Care always does a fantastic job! Our carpets and area rugs look great!

Nancy on 5/12/20
Team Member:Evan

Ready for a Wedding!

I have only positive commentary! You all took wonderful care of my needs prior to a recent wedding at my home. Your company really worked it out to accommodate me. The young man who cleaned and cared for my slate flooring on the porch was polite and very professional. I look forward to having my carpets cleaned next. Thank you again.

Malli on 6/5/20
Team Member:Kevin

Praise for COVID-19 Service Safety

The team was easy to work with, informative, got me on the schedule quickly, and provided excellent customer service every step of the way. The technician came during the COVID-19 “stay at home” mandate and did an excellent job of making me feel safe by being intentional about keeping his distance and wearing gloves and booties while in the house.

Team Member:Pro-Care Team

Parent’s carpet…

Great job cleaning my parent’s carpet!

Team Member:Pro-Care Team

Gladly Recommend

I liked everything from the booking to the appointment to the kind and helpful techs. Would gladly recommend and do business with Pro-Care again!

Kathy H.

Always Ready to Serve

Fantastic business partner who has always ensured the satisfaction of our clients on each project. They are such a pleasure to work with and always are prepared and ready to serve.

Carlton C.

Knowledgeable Technicians

Top notch service and results as always! I work in the flooring industry so needless to say I am extremely critical of my flooring. Pro Care takes the time to extensively educate their employees on carpet composition and it shows in the end result every time. They not only have the best customer service around, but knowledgeable technichians that understand your needs and tackle the job in the best way possible. Not all carpet cleaning is created equal. Highly recommend this company!

Ellen P.
Team Member:Pro-Care Team

Pet Stained Carpet

Great job getting our nasty pet stained carpet squeaky clean!

April S.
Team Member:Pro-Care Team

Quality Results

Great service, quality results. Highly recommend.

Keith B.
Team Member:Pro-Care Team

A Baby and Two Dogs

Wow great service, super nice technicians, and the best part is the change in our white carpet. We have a baby and two dogs so we had done pretty much everything under the sun to this carpet, and after our visit from ProCare it looks like it is a whole new carpet. Makes a world of difference in the look and feel of our house. Thanks guys.

Steve S.
Team Member:Pro-Care Team

You will not be disappointed!

Excellent customer service, professional and quality cleaning. I’ve never had a technician that didn’t go above and beyond; corner guards, shoe covers, spotting solution. You will not be disappointed!

Kisha G.
Team Member:Pro-Care Team

Highly Recommend.

Great experience with ProCare! Kevin & Craig were over the top courteous and professional when they came by to service our rug. Highly recommend. We will definitely use them again.

Morgan H
Team Member:Kevin and Craig

Area Rug Looks Brand New!

I have used Pro-Care for years when we had wall to wall carpeting. It was very light beige and often got quite dirty. Pro-Care always did an excellent job, and the technicians were pleasant to work with and punctual. This time I needed to have a room size oriental rug that had not been cleaned in the 8 or 9 years we have owned it. It was dirty and had a number of stains. It looks brand new now. I am very pleased with the care Pro-Care took with my rug and would not consider another rug cleaning company. Thank you, Pro-Care!

Emily F
Team Member:Trey and Harry

100% Satisfaction Across the Board

CP gives Pro-Care 5 out of 5 on the follow-up survey, from on-time arrival to quality of job, responsiveness of office staff, and overall performance, sharing, “The gentlemen that came to the house were efficient and very polite.”

C. P. in Brentwood
Team Member:Kevin and Harry

Great Job

Craig did an “unusually” great job on carpet cleaning. We love him and his work!

Happy in Brentwood
Team Member:Craig


Excellent service and results. The guys were great to work with and a pleasure to talk to.

Brentwood Client
Team Member:Jonathan and Brandon

Really Clean

Kevin was great! He was so thoughtful and was careful to inform me of all I needed to know about the service he was about to perform. [Even] when we both knew my 32 year old carpet wasn’t going to look like new, Kevin did everything possible to make the carpet look as good as it can. He [is] knowledgeable, courteous and personable.

Team Member:Kevin

Will Definitely Recommend Pro-Care

We appreciated the professionalism of the entire experience. Kevin was very courteous and did an excellent job. We were impressed at the effort made to protect our floors such as the booties, carpet outside to wipe his feet, and the guards to protect our home from the hose. Will definitely recommend Pro-Care to others. A special thanks to Kevin. He represents your company well.

Impressed in Franklin
Team Member:Kevin

Outstanding Service!

Wendy is a great communicator. She went above and beyond instructing me about what information was needed for an estimate and the processes that make Pro-Care worth the higher cost compared to cleaning my rugs at home. Wendy saved me time and money, letting me know about the first-time customer discount. The rugs were returned clean and dry. Just what I wanted! Outstanding customer service! Thank you!

Team Member:Wendy and the Rug Plant Team

Blown Away!

Everyone I spoke to [at Pro-Care] was so courteous and knowledgeable – from my first phone conversation, to the tech who put together my quote, to the two techs who completed the work. I was blown away by your professionalism and my choices. My rugs and tile floors look great!

Happy in East Nashville
Team Member:Andrea, Britt, Craig and Brandon


Thank you Pro-Care! We are grateful to have so many opportunities to do business with you!

Red Leaf Interiors, LLC
Team Member:Wendy and the Pro-Care Team

Thankful You’re There

We always use your services when our clients get new furniture. We’re thankful you’re there to keep their investments protected.

Woodland House Design
Team Member:Pro-Care Team

Professionalism and Quality

What we liked most about our Pro-Care experience was the professionalism and the quality of the job. I had recently had some other rugs cleaned [by another business] and was hugely disappointed with the results.

Pro-Care is the only one we’ll have clean our carpets and rugs.

Kristen B.
Team Member:Kevin and Craig

20 Happy Years

I have been a very happy Pro-Care customer for 20 years. I have never been disappointed. The staff ROCKS. There’s not a single negative. I would never use any other carpet cleaning service. I love Pro-Care!

Team Member:Craig

Fabulous Job!

Best carpet cleaning I’ve ever had. Phone rep and service reps were all so polite and friendly. Fabulous Job!

Fabulous in Forest Hills
Team Member:Jonathan, Brandon, and the team

Top Notch

I am very pleased with the quality of service I received from Pro-Care. Customer service was outstanding! From beginning to end, everything was top notch!

Team Member:Evan and Mike

Best Professionals Ever!

As always, your crew managed to make our old carpet clean! Your guys were courteous and listened to what we wanted… We appreciate your expertise and your accommodating our request. Best floor professionals ever!

Team Member:Pro-Care Team

Always Excellent!

Always courteous! Always on time! Always excellent work!

Carpet Source
Team Member:Britt

Kind, Knowledgeable and Courteous

Kind, knowledgeable, and courteous. This is the 3rd time I have used this company. They have done a wonderful job each time.

Team Member:Kevin and Craig

As Promised!

I really love your company and your staff. The communication is awesome. You are always on time and the job is done as promised!!

Pristine Properties, LLC
Team Member:Pro-Care Team

Quick and Kind

Andrea was very quick and kind in her response to my billing [question]. It really conveyed the personal and professional touch of a great business trying to take care of their customers.

Team Member:Andrea

Best Service Experience

Very professional and knowledgeable crew. Polite and respectful, careful with their work. The best service experience I have had in the 3 years I have been in Nashville.

Team Member:Kevin and Craig

Excellent communication from everyone!

Extremely courteous employees. I’m very impressed each time I interact with Pro-Care. Really happy with the job that was done. Excellent communication from everyone!

Team Member:Johnathan

These guys ROCK!

These guys ROCK! Been using Pro-Care for years now. John and his team are the best in town…and I love telling everyone about them.

Nash Rides
Team Member:Brent

Great customer service

I had just closed on a home in Brentwood, but was still living in Cincinnati. On the day of my scheduled service, I called to see if there was any way my appointment time could be moved up since I was going to have to make the trip down to Nashville and back to Cincinnati in the same day. John juggled the schedule so that I could be serviced in the morning instead of the original afternoon time slot. I am so impressed by the customer service I received from Pro-Care!

Team Member:Pro-Care Team

So impressive!

Pro-Care’s service was very thorough! So so impressive!

Team Member:Mike and Craig

Courteous and Professional!

The technicians on my job were excellent. They earned 5 stars plus on this job. I had some very dirty carpets that they brought back to life. Courteous and professional! Very comfortable having them in my home.

Team Member:Britt and Brandon