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Always Professional

I dropped off our rug to the service center (Pro-Care’s onsite rug plant). Always courteous, friendly and professional!

Kathy in Franklin 9/17/20
Team Member:Trey

Great all around

On my carpet cleaning job, Craig exceeded my expectations. Great guy and great work!

Gene in Nashville 8/28/20
Team Member:Craig

Whenever I buy new…

I have used Pro-Care several times and always found their service to be excellent. Whenever I buy a new carpet or furniture I have it treated even before it comes into my house. I have never once had any problem and owning a dog sometimes the stains look like I would never be able to get them out myself.

Danny
Team Member:Kevin and Preston

Amazing

The guys did an amazing job! My husband and I are so very happy with our clean carpets! Craig came and did our initial estimate and then was here for the cleaning. You can tell he loves what he does. He is so informative – thank you!

Robin 8/31/20
Team Member:Craig and Jonathan

Worked Hard

The guys were very professional and gave me options on cleaning and options on sealants to protect my furniture longer. Also worked hard to get most of the stain out of the upholstery.

Carole 8/29/20
Team Member:Evan and Preston

Excellent Outcome

The technician was prompt, courteous and professional. Pet stains (on our carpet) were removed with the application of an enzyme product. We would not use anyone else for carpet cleaning…As always, an excellent outcome!

D. J. in Nashville 8/28/2020
Team Member:Kevin

Got the Job Done

Very professional, very hard-working, got the job done.

Grateful in Green Hills, 7/22/20
Team Member:Kevin

5 Stars Across the Board!

Living in an apartment, I was unsure about having someone come in to clean my furniture. Now, I know the people to call. Thank you very much for making it so easy and doing a beautiful job!

Sandra, 6/26/20
Team Member:Kevin and Ritchie

Prompt and Attentive

Very prompt and attentive to my requests. The owner and the service men who worked on my carpets were very polite and helpful. I’m very pleased with their workmanship and their professionalism.

Jennifer on 4/11/20
Team Member:Evan and Richie

Most Helpful

Your very courteous and knowledgeable technicians were most impressive. They answered all my questions and were most helpful in every way. I regret I didn’t know about your services before now!

Carolyn 4/27/20
Team Member:Craig and Jonathan

Fantastic!

Pro-Care always does a fantastic job! Our carpets and area rugs look great!

Nancy on 5/12/20
Team Member:Evan

Ready for a Wedding!

I have only positive commentary! You all took wonderful care of my needs prior to a recent wedding at my home. Your company really worked it out to accommodate me. The young man who cleaned and cared for my slate flooring on the porch was polite and very professional. I look forward to having my carpets cleaned next. Thank you again.

Malli on 6/5/20
Team Member:Kevin

Praise for COVID-19 Service Safety

The team was easy to work with, informative, got me on the schedule quickly, and provided excellent customer service every step of the way. The technician came during the COVID-19 “stay at home” mandate and did an excellent job of making me feel safe by being intentional about keeping his distance and wearing gloves and booties while in the house.

Alicia
Team Member:Pro-Care Team

Parent’s carpet…

Great job cleaning my parent’s carpet!

Mathew
Team Member:Pro-Care Team

Gladly Recommend

I liked everything from the booking to the appointment to the kind and helpful techs. Would gladly recommend and do business with Pro-Care again!

Kathy H.

Always Ready to Serve

Fantastic business partner who has always ensured the satisfaction of our clients on each project. They are such a pleasure to work with and always are prepared and ready to serve.

Carlton C.

Knowledgeable Technicians

Top notch service and results as always! I work in the flooring industry so needless to say I am extremely critical of my flooring. Pro Care takes the time to extensively educate their employees on carpet composition and it shows in the end result every time. They not only have the best customer service around, but knowledgeable technichians that understand your needs and tackle the job in the best way possible. Not all carpet cleaning is created equal. Highly recommend this company!

Ellen P.
Team Member:Pro-Care Team

Pet Stained Carpet

Great job getting our nasty pet stained carpet squeaky clean!

April S.
Team Member:Pro-Care Team

Quality Results

Great service, quality results. Highly recommend.

Keith B.
Team Member:Pro-Care Team

A Baby and Two Dogs

Wow great service, super nice technicians, and the best part is the change in our white carpet. We have a baby and two dogs so we had done pretty much everything under the sun to this carpet, and after our visit from ProCare it looks like it is a whole new carpet. Makes a world of difference in the look and feel of our house. Thanks guys.

Steve S.
Team Member:Pro-Care Team

You will not be disappointed!

Excellent customer service, professional and quality cleaning. I’ve never had a technician that didn’t go above and beyond; corner guards, shoe covers, spotting solution. You will not be disappointed!

Kisha G.
Team Member:Pro-Care Team

Highly Recommend.

Great experience with ProCare! Kevin & Craig were over the top courteous and professional when they came by to service our rug. Highly recommend. We will definitely use them again.

Morgan H
Team Member:Kevin and Craig

Area Rug Looks Brand New!

I have used Pro-Care for years when we had wall to wall carpeting. It was very light beige and often got quite dirty. Pro-Care always did an excellent job, and the technicians were pleasant to work with and punctual. This time I needed to have a room size oriental rug that had not been cleaned in the 8 or 9 years we have owned it. It was dirty and had a number of stains. It looks brand new now. I am very pleased with the care Pro-Care took with my rug and would not consider another rug cleaning company. Thank you, Pro-Care!

Emily F
Team Member:Trey and Harry

100% Satisfaction Across the Board

CP gives Pro-Care 5 out of 5 on the follow-up survey, from on-time arrival to quality of job, responsiveness of office staff, and overall performance, sharing, “The gentlemen that came to the house were efficient and very polite.”

C. P. in Brentwood
Team Member:Kevin and Harry

Great Job

Craig did an “unusually” great job on carpet cleaning. We love him and his work!

Happy in Brentwood
Team Member:Craig

Excellent

Excellent service and results. The guys were great to work with and a pleasure to talk to.

Brentwood Client
Team Member:Jonathan and Brandon

Really Clean

Kevin was great! He was so thoughtful and was careful to inform me of all I needed to know about the service he was about to perform. [Even] when we both knew my 32 year old carpet wasn’t going to look like new, Kevin did everything possible to make the carpet look as good as it can. He [is] knowledgeable, courteous and personable.

Linda
Team Member:Kevin

Will Definitely Recommend Pro-Care

We appreciated the professionalism of the entire experience. Kevin was very courteous and did an excellent job. We were impressed at the effort made to protect our floors such as the booties, carpet outside to wipe his feet, and the guards to protect our home from the hose. Will definitely recommend Pro-Care to others. A special thanks to Kevin. He represents your company well.

Impressed in Franklin
Team Member:Kevin

Outstanding Service!

Wendy is a great communicator. She went above and beyond instructing me about what information was needed for an estimate and the processes that make Pro-Care worth the higher cost compared to cleaning my rugs at home. Wendy saved me time and money, letting me know about the first-time customer discount. The rugs were returned clean and dry. Just what I wanted! Outstanding customer service! Thank you!

Karen
Team Member:Wendy and the Rug Plant Team

Blown Away!

Everyone I spoke to [at Pro-Care] was so courteous and knowledgeable – from my first phone conversation, to the tech who put together my quote, to the two techs who completed the work. I was blown away by your professionalism and my choices. My rugs and tile floors look great!

Happy in East Nashville
Team Member:Andrea, Britt, Craig and Brandon

Grateful

Thank you Pro-Care! We are grateful to have so many opportunities to do business with you!

Red Leaf Interiors, LLC
Team Member:Wendy and the Pro-Care Team

Thankful You’re There

We always use your services when our clients get new furniture. We’re thankful you’re there to keep their investments protected.

Woodland House Design
Team Member:Pro-Care Team

Professionalism and Quality

What we liked most about our Pro-Care experience was the professionalism and the quality of the job. I had recently had some other rugs cleaned [by another business] and was hugely disappointed with the results.

Pro-Care is the only one we’ll have clean our carpets and rugs.

Kristen B.
Team Member:Kevin and Craig

20 Happy Years

I have been a very happy Pro-Care customer for 20 years. I have never been disappointed. The staff ROCKS. There’s not a single negative. I would never use any other carpet cleaning service. I love Pro-Care!

Cherry
Team Member:Craig

Fabulous Job!

Best carpet cleaning I’ve ever had. Phone rep and service reps were all so polite and friendly. Fabulous Job!

Fabulous in Forest Hills
Team Member:Jonathan, Brandon, and the team

Top Notch

I am very pleased with the quality of service I received from Pro-Care. Customer service was outstanding! From beginning to end, everything was top notch!

Jay
Team Member:Evan and Mike

Best Professionals Ever!

As always, your crew managed to make our old carpet clean! Your guys were courteous and listened to what we wanted… We appreciate your expertise and your accommodating our request. Best floor professionals ever!

Susan
Team Member:Pro-Care Team

Always Excellent!

Always courteous! Always on time! Always excellent work!

Lori
Carpet Source
Team Member:Britt

Kind, Knowledgeable and Courteous

Kind, knowledgeable, and courteous. This is the 3rd time I have used this company. They have done a wonderful job each time.

Dena
Team Member:Kevin and Craig

As Promised!

I really love your company and your staff. The communication is awesome. You are always on time and the job is done as promised!!

Michele
Pristine Properties, LLC
Team Member:Pro-Care Team

Quick and Kind

Andrea was very quick and kind in her response to my billing [question]. It really conveyed the personal and professional touch of a great business trying to take care of their customers.

Barbara
Team Member:Andrea

Best Service Experience

Very professional and knowledgeable crew. Polite and respectful, careful with their work. The best service experience I have had in the 3 years I have been in Nashville.

Carol
Team Member:Kevin and Craig

Excellent communication from everyone!

Extremely courteous employees. I’m very impressed each time I interact with Pro-Care. Really happy with the job that was done. Excellent communication from everyone!

Anna
Team Member:Johnathan

These guys ROCK!

These guys ROCK! Been using Pro-Care for years now. John and his team are the best in town…and I love telling everyone about them.

Tom
Nash Rides
Team Member:Brent

Great customer service

I had just closed on a home in Brentwood, but was still living in Cincinnati. On the day of my scheduled service, I called to see if there was any way my appointment time could be moved up since I was going to have to make the trip down to Nashville and back to Cincinnati in the same day. John juggled the schedule so that I could be serviced in the morning instead of the original afternoon time slot. I am so impressed by the customer service I received from Pro-Care!

Karen
Team Member:Pro-Care Team

So impressive!

Pro-Care’s service was very thorough! So so impressive!

Krissi
Team Member:Mike and Craig

Courteous and Professional!

The technicians on my job were excellent. They earned 5 stars plus on this job. I had some very dirty carpets that they brought back to life. Courteous and professional! Very comfortable having them in my home.

Jane
Team Member:Britt and Brandon