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Courteous and Professional!
The technicians on my job were excellent. They earned 5 stars plus on this job. I had some very dirty carpets that they brought back to life. Courteous and professional! Very comfortable having them in my home.
Pro-Care’s service was very thorough! So so impressive!
Great customer service
I had just closed on a home in Brentwood, but was still living in Cincinnati. On the day of my scheduled service, I called to see if there was any way my appointment time could be moved up since I was going to have to make the trip down to Nashville and back to Cincinnati in the same day. John juggled the schedule so that I could be serviced in the morning instead of the original afternoon time slot. I am so impressed by the customer service I received from Pro-Care!
These guys ROCK!
These guys ROCK! Been using Pro-Care for years now. John and his team are the best in town…and I love telling everyone about them.
Excellent communication from everyone!
Extremely courteous employees. I’m very impressed each time I interact with Pro-Care. Really happy with the job that was done. Excellent communication from everyone!
Best Service Experience
Very professional and knowledgeable crew. Polite and respectful, careful with their work. The best service experience I have had in the 3 years I have been in Nashville.
Quick and Kind
Andrea was very quick and kind in her response to my billing [question]. It really conveyed the personal and professional touch of a great business trying to take care of their customers.
I really love your company and your staff. The communication is awesome. You are always on time and the job is done as promised!!
Kind, Knowledgeable and Courteous
Kind, knowledgeable, and courteous. This is the 3rd time I have used this company. They have done a wonderful job each time.
Always courteous! Always on time! Always excellent work!
Best Professionals Ever!
As always, your crew managed to make our old carpet clean! Your guys were courteous and listened to what we wanted… We appreciate your expertise and your accommodating our request. Best floor professionals ever!
I am very pleased with the quality of service I received from Pro-Care. Customer service was outstanding! From beginning to end, everything was top notch!
Best carpet cleaning I’ve ever had. Phone rep and service reps were all so polite and friendly. Fabulous Job!
20 Happy Years
I have been a very happy Pro-Care customer for 20 years. I have never been disappointed. The staff ROCKS. There’s not a single negative. I would never use any other carpet cleaning service. I love Pro-Care!
Professionalism and Quality
What we liked most about our Pro-Care experience was the professionalism and the quality of the job. I had recently had some other rugs cleaned [by another business] and was hugely disappointed with the results.
Pro-Care is the only one we’ll have clean our carpets and rugs.
Thankful You’re There
We always use your services when our clients get new furniture. We’re thankful you’re there to keep their investments protected.
Thank you Pro-Care! We are grateful to have so many opportunities to do business with you!
Everyone I spoke to [at Pro-Care] was so courteous and knowledgeable – from my first phone conversation, to the tech who put together my quote, to the two techs who completed the work. I was blown away by your professionalism and my choices. My rugs and tile floors look great!
Wendy is a great communicator. She went above and beyond instructing me about what information was needed for an estimate and the processes that make Pro-Care worth the higher cost compared to cleaning my rugs at home. Wendy saved me time and money, letting me know about the first-time customer discount. The rugs were returned clean and dry. Just what I wanted! Outstanding customer service! Thank you!
Will Definitely Recommend Pro-Care
We appreciated the professionalism of the entire experience. Kevin was very courteous and did an excellent job. We were impressed at the effort made to protect our floors such as the booties, carpet outside to wipe his feet, and the guards to protect our home from the hose. Will definitely recommend Pro-Care to others. A special thanks to Kevin. He represents your company well.
Kevin was great! He was so thoughtful and was careful to inform me of all I needed to know about the service he was about to perform. [Even] when we both knew my 32 year old carpet wasn’t going to look like new, Kevin did everything possible to make the carpet look as good as it can. He [is] knowledgeable, courteous and personable.
Excellent service and results. The guys were great to work with and a pleasure to talk to.