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Quick Quality Service

Very helpful and pleasant. Quick and thorough.

Dick in Nashville, 9/22/23
Team Member:Javier and Matt

Kinder Cleaning Experience…

The technicians JG and MA were very professional and caring.  They had very positive attitudes.  All of my questions were answered. I truly love the service.

Bonnie in Nashville, 9/19/23
Team Member:Javier and Matt


I have used pro-care for years. Technicians are always friendly and knowledgeable. My carpets always look refreshed after they clean!

Lesli in Franklin, 9/7/23
Team Member:Javier and Brian

Great All Around!

A couple of your guys stopped by this afternoon to clean up my mattress. Thank you!  You’ve got a great company… Great model, great people, and these days, that is hard to find. Well done!

David in Nashville
Team Member:Jonathan and Brian

More Carpet Kudos!

Javier was great!  Quick and on time.  Great job!

Nancy in Franklin 8/22/23
Team Member:Javier

Excellent Carpet Care!

Have used Pro-Care for years. Great service and excellent results.

Sally in Franklin, 8/9/23
Team Member:Evan and Matt

Sweet Service

The service techs were very nice and did a great job.

Wendell in Hermitage, 8/9/23
Team Member:Javier and Elijah

Seven Grandchildren…

Pro-Care is the best! Seven grandchildren, a dog and lots of fun life going on in our home wore our cream carpet down a little bit. Pro-Care cleaned, sanitized and removed several dark spots! I am so grateful for their knowledge and expertise.

Rita in Spring Hill, 7/18/23
Team Member:Javier and Daniel

100% Recommend

Everything about our cleaning a month ago and the carpets being stretched on Monday was perfection. On time, quality, courtesy, professionalism … all of these were 5 star!!!! Evan is the star. He was the best!!! ( both jobs at our house). I would 100% recommend Evan and will definitely ask for him in the future. Pro-Care is great!

Debbie in Franklin, 7/17/23
Team Member:Evan and Daniel

Keep Coming Back!

Jonathan has always been professional and courteous, the many times he has been to our house.

Vicki in Brentwood
Team Member:Jonathan

From start to finish…

From start to finish our experience with Pro-care was excellent. I’ll use you again and recommend you to others.

Gerry in Nashville 6/19/23
Team Member:Evan

Everything was great!

Everything was great – from the phone call to the guys that came! I didn’t pencil whip all 5’s…I mean them all. All great experience and will recommend.

Julie in Franklin 5/30/23
Team Member:Jonathan and Lucas

5-Star Service

Friendly, experienced, quality work!

Nancy in Franklin 5/24/23
Team Member:Javier and Brian

Courteous Carpet Cleaning

It was fast and efficient. The two workers were very courteous and careful to cover all the space available to be cleaned.

James in Hermitage, 5/11/23
Team Member:Lucas and Johnathan

High Quality Customer Service

Thanks for the excellent service… and I highly recommend Pro Care!!

Teresa in Sylvan Park, 5/11/23

Highly Recommend!

They did a wonderful job and were very quick! Highly recommend!

Jaclyn in Belle Meade, 5/9/23
Team Member:Javier and Brian

In-House Cushion Cleaning

Excellent service and reasonable.

Susan in Belle Meade, 5/4/23
Team Member:Trey and Robert

Such Professionals!

We loved Xavier – so friendly and knowledgeable and answered any questions we had. This is our first time using ProCare and we will continue to be your customer and have already recommended someone. You are such professionals!

Nancy in Brentwood, 5/5/23
Team Member:Xavier

We are very happy…

Our crew was on time, professional, and did an amazing job cleaning all of our furniture. We are very happy with ProCare of Nashville.

Deb in Nashville 5/2/23
Team Member:Pro-Care Team

The Best at What They Do

Always great to work with your company. Evan and Trey are the best at what they do, and great to have working in our home.

Angela in Franklin 4/26/23
Team Member:Pro-Care Team

Client Since 2008…

Have used Pro Care for several years. Always do a great job! Courteous and responsive technicians. Everything was excellent!

Jane in Brentwood, 4/11/23
Team Member:Xavier and Brian

Upholstery and Area Rug Cleaning…

Excellent! I’ll be using Pro-Care again!

Lauren in Green Hills 4/11/23
Team Member:Lucas and Javier

Bubbly in Belle Meade

The service men were excellent and truly the one working the machine took away all of my spots. The carpet looks great!

Belle Meade 4/10/23
Team Member:Jonathan and Brian

Happy Since 2014

I have been a very happy customer since 2014. EVERYONE I interact with from scheduling to onsite service is top notch and a pleasure to work with! I also appreciate your company keeping a cleaning history on all of my services so I can plan when things need to be cleaned again!

Joy in Green Hills 3/27/23
Team Member:Javier and Matt

Prompt and More…

Javier was prompt, helpful and informative.

Macey in Green Hills 3/3/23
Team Member:Javier

Customers for Life

Javier was thorough, professional and kind. He spot cleaned a stain on our rug for us and did an excellent job. We love Pro-Care and are customers for life!

Lindsey In Belle Meade 3/3/23
Team Member:Javier

Happily Referring Friends…

Thank you to Perry for getting someone out here asap to clean our rug and sectional Sofa. The results are so good! Javier was terrific – Informative, professional, communicative. I have already given your name to several friends. Thank you Procare!

Anne in Belmont 2/15/23
Team Member:Javier

5 Stars

Prompt service. Friendly and knowledgeable technicians.

Happy in Forest Hills 2/7/23
Team Member:Jonathan and Brian

Always Impressed

I love how well they get my rugs and carpet clean. They are the best ever! The skilled technicians really know what they are doing.

In years past, before I knew about Pro-care, spots did not come out, floor was excessively wet as were the wood trim. The technicians did not seem that well trained and did not give the best first impression.

I am always impressed with the poise and professionalism of the [Pro-Care] staff.

Martha in Brentwood, 1/10/23
Team Member:Brian and Javier

Not All Carpet Cleaning is Created Equal!

Top notch service and results as always! I work in the flooring industry so needless to say I am extremely critical of my flooring. Pro-Care takes the time to extensively educate their employees on carpet composition and it shows in the end result every time. They not only have the best customer service around, but knowledgeable technicians that understand your needs and tackle the job in the best way possible. Not all carpet cleaning is created equal. Highly recommend this company!

Ellen in Nashville

Fantastic Partner

Fantastic business partner who has always ensured the satisfaction of our clients on each project. They are such a pleasure to work with and always are prepared and ready to serve.

Carlton in Nashville

Definitely Recommend

Used them for their protection apray service on a rug, chairs, couches, ottoman. Very professional and knowledgeable. Would definitely recommend them!

Shaila in Nashville 12/16/22
Team Member:Jonathan

Thank You!

Jonathan did the cleaning and he was very efficient and thorough and did all in a timely manner. Thank you Jonathan!

Della in Franklin, 11/18/22
Team Member:Jonathan

Quality Experience

Our experience with Pro-Care was easy, smooth, professional…and my carpets look amazing! We are thankful for the ease and quality of the experience.

Coach K in Nashville 11/17/22

Excellent Experience

Excellent experience overall. Our area rug and especially the fringe looks sparkling.

Sandra in Franklin, 11/4/22
Team Member:Lucas and Matt

20 Years!

The Pro-Care team has been helping me keep my carpets in shape for the last 20 years! Service is always wonderful!!!

Missie in Nashville, 11/2/22
Team Member:Lucas and Matt

Quality Results

Like the quality of the products you use and the end result! I will never call anyone else!

Jan in Franklin, 10/27/22
Team Member:Lucas and Javier


I always use Pro-Care for cleaning furniture or carpets!

Sandra in Green Hills 10/31/22
Team Member:Xavier and Javier

Professional and Pleasant Carpet Cleaning

Lucas and Javier were very professional and pleasant and did a good job.

Jeffrey in Franklin 10/27/22
Team Member:Lucas and Javier

Always Responsive

Always responsive-actually ANSWER the phone and interact! Professional team efficiently got the work done and the rugs look lovely

Happy in West Meade 10/5/22
Team Member:Lucas and Johnathan

I cannot say enough good things…

My mother recently suffered a stroke at her assisted living home, which required hospitalization and subsequent inpatient rehabilitation. I was seeking a company to clean her upholstered recliner chair and carpets at her apartment while she was hospitalized, and reached out to Pro Care for this task. I had used Pro Care at my home several years ago, so I knew they were a great company that could deliver an excellent product. Apparently, a lot of people know that now, because there was about a 2 week wait for a cleaning appointment! I signed up for the appointment and was offered a waiting list also, in case an appointment opened up sooner. I gladly accepted this offer, as it was going to be much easier to have the apartment cleaned while unoccupied, given that my mother is 84 years old.

Within a few days, I received a call for a cancellation, and took the appointment! However, when the crew arrived, they had some difficulty with an alarmed door that was supposed to be available for entrance to my mom’s apartment for the hoses and cleaning accessories. The crew was SO patient, but unfortunately had to be turned away because the facility could not get the door alarm to cooperate. I was so sad to lose my earlier appointment! Perry from Pro Care immediately called me on the Friday of a holiday weekend to offer his apologies (although it was not Pro Care’s fault AT ALL!) and was so gracious to add my mom’s appointment on to the next business day.

The crew did such a fabuluous job and made my mom’s chair and carpets look AMAZING!!! It was so clean and smelled so good! I was elated! Perry even called me to see if I was happy with the work performed. I cannot say enough good things about the quality of Pro Care’s work and the quality of the people that work there. I haven’t seen customer service like this in so many years. I highly recommend this company for any upholstery or carpet cleaning needs. Their prices are reasonable and their customer service is OUTSTANDING!

Jamie in Nashville 9/16/22
Team Member:Perry and the Pro-Care Team

Will Recommend

Fantastic experience with these professionals! They understand the value and care of the customer. I couldn’t be happier with their service and I will recommend them any chance I can.

Brandon in Nashville 9/13/22
Team Member:Lucas and Xavier

10 out of 10!

10/10 recommend! Richie and his partner were wonderful. On time, so professional and got our couches back to white and free of mud. Couldn’t be happier!!

Karlie in Nashville 8/19/22
Team Member:Richie and Brian


I have only superlative comments about ProCare. Most importantly, the quality of the work they do for us is amazing. Thank you.

David, Commercial Client in Berry Hill 8/17/22
Team Member:Pro-Care Team

Nothing but Good Things!

I have nothing but good things to say about Richie and Javier. They were polite, professional, on time, and did a great job. I’m so glad we called Pro Care! This has been an excellent experience from beginning to end. Highly recommend them!

Sibyl in Green Hills 8/11/22
Team Member:Richie and Javier


Very professional, prompt and coureous!

Susan in Brentwood 7/20/22
Team Member:Trey and Robert

I Knew I Could Trust Them

Pro-Care Office staff & Technician Jonathon were perfect! All were extremely professional, responsive & did what they said they would do. I found ProCare as the result of Carl Rose retiring & selling his business to ProCare owner, John Browning. If Carl Rose was confident in ProCare, then I knew I could trust them.

This cleaning was for an empty rental & I had a builders lock on the front door for Jonathon. I wasn’t at the rental when the carpet cleaning was done, & I still trusted them to do a professional job. I highly recommend ProCare.

Robin in Madison 7/27/22
Team Member:Jonathan and Pro-Care Team

Outcomes were Excellent

Trey and all the employees of Procare have been a pleasure to do business with. I have had cleaning of rugs both on site and at my home. I have had the grout cleaned in two of my bathrooms. I have had my outdoor patio cushions cleaned on site. All outcomes were excellent and I highly recommend Procare.

Susan in Nashville 7-20-22
Team Member:Trey and Pro-Care Team

Job Well Done

We are very pleased with professionalism and courteous nature of the workmen…. Thank you for offering a discount that I could use so I could move forward with my decision to have the carpet in the entire house cleaned, along with stretching and smoothing some areas that had buckled. My husband and I are very pleased with the results. Thank you for a job well done!

Star in Hermitage 7/2022
Team Member:Sean and Evan

I will use them again!

Johnathan and Richie were very professional. They cleaned my carpet and spot cleaned two area rugs. I appreciated the fact that they informed me I did not need protector on my carpet because it was very new. That saved me some money! This is the second time I have used ProCare and I will use them again!

Diane in Franklin
Team Member:Jonathan and Richie

Prompt, Courteous and Efficient

I am very happy with ProCare’s service from my initial call to the timeliness of the estimate and scheduling of carpet stretching service the very next day! Evan was prompt, courteous and efficient. My carpet looks great! Thank you!

Annette in Antioch
Team Member:Evan and the Pro-Care Team

Super Happy Designer

Richie and Javier were on time, friendly, and efficient! Behind our couch is our big dog’s favorite place to lay and look out the window; his favorite spot left our brand new carpet and the backside of our light colored upholstered sectional very dirty, and discolored! The ProCare team was amazing and was able to restore our carpet and sectional! The next day, they returned promptly to touch up a few spots that weren’t visible on the first pass, and add the stain repellent- so our sectional stays looking new! Super happy with these guys! Thanks!

Katy in Nashville
Team Member:Richie and Javier

It’s a rare thing…

I spoke with Megan, John, and Perry in the office and each encounter was polite, professional and helpful. It’s a rare thing these days to encounter a company that takes pride in their company, the services they offer, and to prioritize customer satisfaction. Perry especially went above and beyond to deliver services under the time constraints we were facing at the time. The actual carpet cleaning exceeded our expectations. We are grateful to have clean carpets for our visiting toddler grandchildren. I’m just sorry that I didn’t know about ProCare sooner.

Janina in Nashville
Team Member:Pro-Care Team

Speedy Carpet Cleaning

Quick response to online form, no wait for an appointment, very speedy service while doing a thorough job.

Pamela in Hendersonville
Team Member:Richie and Javier

Area Rug Cleaning Rave Review

These guys are amazing. Great service, great communication, and great results!

Chris in Nashville
Team Member:Sean and Javier

Carpet Cleaning Kudos

Very Professional Team. Will use again for sure.

Happy in Hendersonville 5/17/22


I have used Pro-Care for years. The minute I have a new piece of furniture, I call John. When a piece of furniture is dirty, I call Pro-Care. Their responsiveness is excellent.

Becky in Nashville 5/9/22

In Home Area Rug Cleaning

Very professional and courteous. Did a great job!

Margie 5/6/22

Very Pleased…

We are very pleased with your service and can’t think of a way you could have improved anything.

Cheryl in Nashville
Team Member:Richie and Xavier

The Best Company!

The technicians are so knowledgeable about kinds of carpets and so courteous. Theirs is the best company!!!

Terry in Nashville
Team Member:Jonathan and Xavier

Professional Results!

Jonathan and Lucas were very professional and did a great job on our carpets and area rug.

Lisa in Nashville
Team Member:Jonathan and Lucas

Cleaning Techniques

I believe you use the proper cleaning techniques that oriental carpets require. Most places only steam clean.

Jerry in Mt. Juliet
Team Member:Trey and Robert

Rug Brought Back to Life

Our oriental rug had 20 years of dirt, wear, and odor from family use. We thought it was probably ruined so we entrusted it to ProCare for cleaning, even though the natural dyes made it risky. ProCare was successful in bringing it back to life with vivid beautiful colors and a pleasing smell.

C. E. in Madison
Team Member:Trey and Robert

Knowledgeable and Accurate

I thought Johnathan was nice and professional. He provided me with a more accurate quote that in turn, saved me money. I would use Pro-Care again because Johnathan did such a great job, and I can trust him to be fair. He was knowledgeable of the process, shared additional information on how to better protect my furniture from my dog rubbing against it. He also provided accurate tips on how to get the smell out of my home quickly. I will have more furniture that will need to be protected. I plan on using pro-care for this service in the future

Happy in Hermitage
Team Member:Jonathan

Extremely Pleased!

[The] ceramic tile brick floor in foyer (42 years old) had a sealer that had degraded over time and was discolored and yellowed in some areas. ProCare was able to clean it and restore it to like-new appearance. Extremely pleased with Evan and Xavier’s work! Excellent cleaning by professionals. Very helpful.

Janet in Hendersonville 3/23/22
Team Member:Evan and Xavier


Easy to set up and they were in and out quickly.

Gracious in Green Hills 3/23/22

Can’t Recommend Them Enough

We have used Pro-Care several times for upholstery and carpet cleaning and they always do an excellent job. Just this week, we needed them again and were told it would take a week because they were so busy. They called when there was a last minute cancellation and were able to come 2 days after my initial call. Craig and [Richie] were professional, efficient and great at explaining everything. Fairly priced and friendly people, can’t recommend them enough.

Perrin 3/25/22
Team Member:Craig and Richie

Polite and Professional

Very professional polite employees. Good job and effective in explaining the process. Will definitely use again and suggest your services to others!!

Team Member:Richie and Javier

What a Fantastic Employee!

Johnathan was very professional and thorough. He gave me a great education when I asked him questions! NO one had ever told me to have my carpets professionally cleaned and protected at least once a year, especially if they were under warranty! Our bedroom area carpet rug has been in place since 2008, and had NEVER been professionally cleaned. Johnathan tried really hard to clean it, but (even though we are the only two people who really ever go in there) it is worn out from years of the same footpath pattern. He gave me advice when I asked for advice – I love to learn new things and appreciate learning how to better care for our home. He was not solicitous with his advice, whatsoever. I had received the recommendation for ProCare from a friend, and I am NOT disappointed! I am a fan of ProCare and of Johnathan! What a fantastic employee – y’all have a keeper! This is a survey I gladly filled! We will see y’all next year (if not sooner)! By the way, the orange scent in your cleaner is DIVINE! So natural smelling – y’all should sell it as a home freshening spray, too!

Team Member:Jonathan

Personable and Professional

Javier and Sean were personable and professional and did a fantastic job. I’ll use them again and repeatedly

Raymond 3/3/22
Team Member:Sean and Javier

Helpful and Prompt

Sean with Pro-care was very helpful and prompt. He worked the entire time he was here and so far all looks great. He managed expectations and was helpful when I asked questions.

Christina 3/1/22

Earned our Loyalty

ProCare provided the best upholstery cleaning service we have ever had, anywhere. In setting up our appointment, Perry was professional, knowledgeable, friendly and answered all of our questions. We were impressed with his follow-through from beginning to end. The technicians were experienced, friendly, respectful and arrived exactly on time. They wore shoe coverings to protect our floors and were careful with everything they touched. We were appreciative that they spent time before cleaning to listen to our concerns and to recommend solutions that worked. Our furniture is white, but they were able to make everything look like new. There was no odor from their cleaning and our furniture dried quickly. ProCare is an amazing company from top to bottom. Our only regret is that we did not find them sooner. They have earned our loyalty.

Tracy 3/3/2022
Team Member:Pro-Care Team

Nothing But Good Things…

Trey with ProCare has cleaned our rugs for years now and always goes above and beyond with communication, care of the rugs, etc. I have nothing but good things to say about Trey and this company.

Abby 3/3/2022
Team Member:Trey and Pro-Care Team

Pro-Care Fan Club

Sean was fantastic. He really demonstrates what professional service is all about.

Stephen 2/24/22
Team Member:Sean

Massive Wine Spill

You did a great job on all areas from a massive wine spill! I was amazed. Thank you!

Tina 2/21/22
Team Member:Craig and Javier

Top Notch!

These guys are so awesome. A great group of people, with awesome service and top notch quality in all they do.

Sam in Nashville
Team Member:Sean and Lucas

Good People!

Your guys just cleaned the carpets and I just wanted to say what a pleasure they were to work with. They did an outstanding job and just delightful. Thanks for having such good people!

Andy 2/15/22
Team Member:Sean and Javier

Great Team!

Richie and the other workers are so nice and helpful. Great team of employees. Excellent service all around. Quality job on cleaning rugs and furniture! And the treatment for stains works! Thank you for all your work helping us!

Claire 2/3/22

Like New!

Pro-Care was able to remove stains caused by our dogs and our couch cushion looks like new. Wow!

Bob 1/27/22
Team Member:Trey

So Amazed they needed SHOUTY capitals


Amazed in Nashville 1/18/22
Transit and Level Clinic

Highly Recommend!

Richie and Javier came today and got out stains on two sets of runners on my front and back steps and a dark ink stain off an Oushack rug and then treated all of them. I have used Pro-Care several times to treat and or clean upholstery and rugs. I cannot say enough good things about them. I highly recommend!

Ann 12/6/21
Team Member:Richie and Javier

Pro-Care had the Solution

We wanted to protect our rugs, couches and chairs without the harsh chemicals with our newborn at home. Pro-Care had that solution we were looking for.

We initially used them for some rugs and after several accidents we saw how great everything was protected so we called them back to do the rest of our stuff. Sean and his team were great start to finish. They kept us in the loop on when they were going to be by, took great care of moving things around and very helpful in answering all of our questions.

I would highly recommend them if you are looking for a nontoxic approach to protect your things.

Peter 11/26/21
Team Member:Sean and Team


Johnathan and Richie were very cordial and professional! Excellent service!

Team Member:Jonathan and Richie

Best in Middle Tennessee

Pro-Care does an absolutely wonderful job cleaning our carpet in our home. Best in Middle Tennessee!

Hudson 11/10/21
Team Member:Pro-Care Team

Worth Every Penny

Five stars and two thumbs WAY up for Pro-Care. They cleaned our carpet and stretched a few buckles that had developed over the years, and the carpet looks like new. They cost a little more than some other companies my wife and I considered, but the investment is worth every penny! John, Mike, and Evan are professional, courteous, and detail oriented. Give them a call, and tell them I sent you.

Jay L 7/25/19
Team Member:Pro-Care Team

A Whole New Carpet

Wow great service, super nice technicians, and the best part is the change in our white carpet. We have a baby and two dogs so we had done pretty much everything under the sun to this carpet, and after our visit from ProCare it looks like it is a whole new carpet. Makes a world of difference in the look and feel of our house. Thanks guys.

Steve 12/17/10
Team Member:Pro-Care Team

Perfect Job!!

The fellas that did the cleaning called ahead to say they would arrive in 15 minutes. They were well informed of the job…thorough, very professional. They did a perfect cleaning that made our carpeting look brand new. THE BEST!!

Carole 10/27/21
Team Member:Evan and Sean

Seamless Service

I thought the entire process was seamless, from the initial phone call to [the] comment survey. I am an interior designer and have several clients that I will and have recommended your service. I will definitely be in touch!

Donna 10/22/21
Team Member:Craig and Richie

Carpet Cleaning Kudos…

So professional!!! I will be using Pro-Care from now on.

Suzy 10/20/21
Team Member:Kevin and Lucas

A Salute to Kevin…

You are so dependable and professional and reasonable. I really appreciate having you do my carpets through all the normal day to day wear and tear and the occasional emergencies. Thank you.

JoAnn 10/4/21
Team Member:Kevin

Looks Great!

Very courteous and on time! Our rug looks great!

Pat 9/20/21
Team Member:Craig

Heirloom Rug Restored

I inherited a 125 year old family heirloom, a 12’×17′ oriental rug. Although it had been cared for over its long life, l knew it needed a professional examination of its over-all condition and a thorough cleaning. I contacted Pro-Care. Trey came to our house, picked up the rug, and took it back to the shop. When it was returned to me, l was thrilled. Each knotted tail of the 5″ long fringe had been individually cleaned and was as white and pristine as it must have been when it was made. The entire rug was stunning. I would recommend Pro-Care without hesitation and their skilled team deserves recognition for the incredible work they do!

Butler Family 9/20/21
Team Member:Trey and Robert

Truly Excellent

Everyone at Pro-Care was courteous and professional (both on the phone and in person). They truly did an excellent job.

Courtney 9/15/21
Team Member:Jonathan and Javier

NOT sopping wet

Very polite and courteous…My rug was NOT sopping wet when [the technician] left, so I was very happy. Nothing worse than getting carpet cleaned and it’s left so wet it takes days to dry. Will definitely use Pro-Care again!

Barbara 9/2/21
Team Member:Sean

Your Team…

Did an amazing job !! I’m so glad to have found you all!
Thank you!!

Impressed in Brentwood 8/24/21

So professional…

They were great! So professional. No complaints.

Judy 8/18/21
Team Member:Kevin and Jonathan

No complaints!

Very professional, friendly, and did a great job. We have no complaints.

Bragging in Brentwood 8/11/21
Team Member:Kevin and Richie

Rug Plant Props!

Amazing customer service and communication. Quick pickup and return. Exceeded expectations.

Abby 8/3/21
Team Member:Pro-Care Team

Amazed at the Outcome…

The very best carpet care and cleaning service! I’m always amazed at the outcome! Fabulous with pet stains as a result of our precious senior dog . Craig is very knowledge and professional! We have company coming and I’m so thankful for ProCare!

Mary 8/2/21
Team Member:Craig

Quick and Courteous

Great cleaning, quick and courteous!

Steve 7/29/21
Team Member:Craig and Richie

Very Impressed

Each employee was above and way beyond professional, kind, respectful, clean and responsive! Pro-Care was excellent in every single way! We were very, very impressed.

Beth 6/7/21
Team Member:Pro-Care Team

Phenomenal Job!

Kevin explained everything very well and worked hard. Phenomenal job!

David 6/10/21

Very Pleased…

Sean, the technician (who cleaned my area rugs) was excellent. I was very pleased with the job he did.

Bob 6/9/21
Team Member:Sean

Courtesy, Quality and Cost

What I liked most about Pro-Care was the courteous gentlemen (technicians), the quality of work and the cost. I’ve used Pro-Care since 2015 and each time has been excellent.

Suzan 6/6/21
Team Member:Evan and Richie

Honesty and Integrity

Originally, Pro-Care was contracted by Myers Carpet and Elizabeth Turner Design to protect a new Myers carpet. The protectant overspray caused slight discoloration to the leather border which could have gone unnoticed by us. Instead, Pro-Care immediately brought it to my attention and went above and beyond to resolve the issue. We appreciate the honesty and incredible integrity by each person at Pro-Care. If all businesses held a fraction of Pro-Care’s standards, businesses would flourish. Thank you.

Beth 6/7/21
Team Member:Pro-Care Team

Highly Recommend

This is the 1st time we have used Pro-Care. KEVIN AND CRAIG were extremely kind, professional and thorough. They educated us regarding how to care for our carpets. They did a fantastic job! Our carpets and upholstery look almost new. We are very pleased and highly recommend them and will most definitely use them again.

Dawn 4/29/21
Team Member:Kevin and Craig

Experienced and Excellent

Professional, courteous, honest, on-time, neat and very pleasant pros to have in your home. Hats off to this experienced, excellent firm with special kudos to John, Richie, Jonathan, Mike and Andrea. Thank you!

Drake 4/29/21
Team Member:Pro-Care Team

Everything was Top Drawer!

I had a TERRIFIC experience with Pro-Care!! Scheduling, Customer Service and the technicians! Everything was Top Drawer!  My carpets and sofa look beautiful!

I will definitely call for any of my home care needs.  Super professional with a nice friendly attitude.

Kathie 4/29/21
Team Member:Mike, Craig and Richie

On time and efficient!

Kevin cleaned and sealed a marble bathroom floor for us, and it looks beautiful. He was on time and very efficient!

Ophelia 4/23/21
Team Member:Kevin

Above and Beyond!

Pro-Care technicians go above and beyond. Besides being courteous, knowledgeable and so very professional, they arrive on time and do their best job. Stains that I thought no one could remove are gone. My 20-year old carpets still look great, thanks to Pro-Care. They are the only company I have used for carpets and tile for nearly all the 27 years I have lived in my house. Have never been disappointed.

Janis 4/16/21
Team Member:Kevin and Richie

The Only Cleaner I Call

The quick response to a large spill on my carpet, the quality of the clean up, their complimentary “leave behind gift” of spot cleaner and the reasonable price they charged…they are the only cleaner I call. Love these guys.

JoAnn 4/14/21
Team Member:Kevin and Craig

I need all the help I can get…

I use these guys at least once per quarter for cleaning carpets, area rugs, upholstered chairs etc. Having kids who spill and track mud in on their shoes means I need all the help I can get keeping our house looking presentable. The Pro-care team is professional, reliable, friendly, and efficient. Love them.

Jessie 4/7/21
Team Member:Richie

Looks new!

Pro-Care’s staff is thorough and very courteous! My carpet and upholstery looks new!

Flora 4/7/21
Team Member:Sean and Richie

Cleaned Completely

Great customer service!! On time and cleaned the sofa completely of all stains!!

Jena 3/26/21
Team Member:Craig

Superior Service

5 Stars for superior customer service and great work!  After this experience, “More Likely” to use Pro-Care again and “More Likely” to refer someone to Pro-Care.

Elizabeth 3/25/21
Team Member:Kevin and Richie

Knowledgeable, professional, courteous

Kevin was very knowledgeable about the company and the services they provided me! He was professional and courteous. I’m very pleased with my clean carpets and upholstery!!

Randy 3/24/21
Team Member:Kevin

2nd Time Around

The carpet looks great! You all did an awesome job.  This is the 2nd time I have used Pro-care & will continue to use you all. Thanks!

Lisa 3/23/21
Team Member:Craig and Richie

Explained Every Detail

Craig and Richie were incredible !!!! I love ProCare !!! They did such an amazing job this past Thursday on my carpet !!!! They were also friendly, nice and explained every detail !!! Recommend so highly.

Faith 3/22/21
Team Member:Craig and Richie

Icing on the Cake!

We have an off-white area rug, a wet yard and a puppy (the rug was here first) and I did not have high hopes of the rug looking great again. Pro-Care exceeded my expectations! The rug looks amazing and the carpet they cleaned looks good as new. Their professionalism and obvious knowledge of their industry are icing on the cake. I highly recommend Pro-Care.

Leigh Ann 3/21/21
Team Member:Craig

Outstanding Professionalism and Follow-Up

Excellent service from Andrea (in the office) to Trey and (Robert in the rug plant).  Trey and Robert fully explained the process and their level of care, professionalism, and follow up was OUTSTANDING!!!

Pro-Care is expensive but I believe worth it.  Cannot say enough about Trey and his teammate… so helpful and kind.

Patricia 03/04/21
Team Member:Andrea, Trey, Robert


In response to his work cleaning an entry area rug, our client shared, “Jonathan was amazing.   Very knowledgeable.”

Carolyn 03/03/21
Team Member:Jonathan

20 Years!

I have used Pro-Care about 20 years! I have never been disappointed! (multiple thumbs up and applause emojis)

Loyal in Nashville 2/1/21
Team Member:Sean

Knowledgeable and Polite

Kevin was very knowledgeable and very polite. It was wonderful to have him return since he has been at our house before. You have to wait to let carpet sufficiently dry. That’s OK. Not a big deal. I like when Pro-Care lets me know about [repeat-client specials]. This does make a difference if I’m thinking about having my carpets cleaned.

Fan in Franklin 2/1/21
Team Member:Kevin

Best to Date

They did a fantastic job! Probably the best to date. Courteous, punctual and attention to detail.

Inez in Nashville 2/1/21
Team Member:Sean and Richie

Referring Friends

Referred by a friend. I found Pro-Care to provide excellent service in every way…If the opportunity arises to recommend Pro-Care to a Nashville friend, I certainly will be happy to do so. Thank you!

Joan in Nashville 1/13/21
Team Member:Trey

The Best!

Kevin and his partner (Richie) did an excellent job! We’ve had several companies at our home for cleaning floors/carpets — the Pro-Care techs were the best!

Mary in Nashville
Team Member:Kevin and Richie

Husband Out of the Dog House

Great prompt service and so kind! My husband is officially out of the dog house because you rescued him!! Many thanks and happy holidays to you!

Allison in Nashville
Team Member:Sean

Prompt and Personable

Sean, the technician, arrived promptly at 9:00 AM. He was very personable and did a great job cleaning the two rooms. This is my second year using Pro-Care and I will be using them again next year.

Ann in Mt. Juliet
Team Member:Sean

Replace the Carpet?!!

We moved into a brand new home, with clear plastic carpet protector with adhesive. When we finally removed it, it left a film that began to collect dirt. One cleaner service tried and failed to remove. The carpet installer told us to replace the carpet. We received a referral to try Pro-Care from DT McCall.

They came, gave us an estimate, came back and removed the stains. They did the job that no one else could do. They were very professional. We highly recommend.

Maureen in Franklin
Team Member:Evan and Sean


Sean and Evan did an outstanding job!! Could not be happier!!

L. D. in Brentwood
Team Member:Evan and Shawn

Exemplifies Customer Service

Everyone at Pro-Care is so friendly and exemplifies customer service. Our technician Kevin was courteous, efficient and great at his job. Truly a pleasure and an asset to Pro-Care.

Josephine in Nashville
Team Member:Kevin

Great Company!

Our technician was Courteous and Professional. This is the second time we have used Pro-Care for our furniture protection needs. Great company to work with!

V & D in Nashville
Team Member:Kevin

Highly Recommend

The technician was so professional and nice! I highly recommend Pro-Care!

Denise in Nashville
Team Member:Kevin

A “Shout Out” for Fiber Protector

I want to give a shout out to Pro-Care and their upholstery treatment. We have a cream colored fabric couch that was treated by Pro-Care. In the last 6 months I spilled a glass of red wine and a cup of coffee on the couch. Both the wine and the coffee came out by blotting the fabric with a white cloth and water. You can’t even tell where the spills were. I’m really impressed!

Thanks John Browning and Pro-Care! We recommend you wherever we go!

Lee & Cindi 9/28/20

Always Professional

I dropped off our rug to the service center (Pro-Care’s onsite rug plant). Always courteous, friendly and professional!

Kathy in Franklin 9/17/20
Team Member:Trey

Great all around

On my carpet cleaning job, Craig exceeded my expectations. Great guy and great work!

Gene in Nashville 8/28/20
Team Member:Craig

Whenever I buy new…

I have used Pro-Care several times and always found their service to be excellent. Whenever I buy a new carpet or furniture I have it treated even before it comes into my house. I have never once had any problem and owning a dog sometimes the stains look like I would never be able to get them out myself.

Team Member:Kevin and Preston


The guys did an amazing job! My husband and I are so very happy with our clean carpets! Craig came and did our initial estimate and then was here for the cleaning. You can tell he loves what he does. He is so informative – thank you!

Robin 8/31/20
Team Member:Craig and Jonathan

Worked Hard

The guys were very professional and gave me options on cleaning and options on sealants to protect my furniture longer. Also worked hard to get most of the stain out of the upholstery.

Carole 8/29/20
Team Member:Evan and Preston

Excellent Outcome

The technician was prompt, courteous and professional. Pet stains (on our carpet) were removed with the application of an enzyme product. We would not use anyone else for carpet cleaning…As always, an excellent outcome!

D. J. in Nashville 8/28/2020
Team Member:Kevin

Got the Job Done

Very professional, very hard-working, got the job done.

Grateful in Green Hills, 7/22/20
Team Member:Kevin

5 Stars Across the Board!

Living in an apartment, I was unsure about having someone come in to clean my furniture. Now, I know the people to call. Thank you very much for making it so easy and doing a beautiful job!

Sandra, 6/26/20
Team Member:Kevin and Ritchie

Prompt and Attentive

Very prompt and attentive to my requests. The owner and the service men who worked on my carpets were very polite and helpful. I’m very pleased with their workmanship and their professionalism.

Jennifer on 4/11/20
Team Member:Evan and Richie

Most Helpful

Your very courteous and knowledgeable technicians were most impressive. They answered all my questions and were most helpful in every way. I regret I didn’t know about your services before now!

Carolyn 4/27/20
Team Member:Craig and Jonathan


Pro-Care always does a fantastic job! Our carpets and area rugs look great!

Nancy on 5/12/20
Team Member:Evan

Ready for a Wedding!

I have only positive commentary! You all took wonderful care of my needs prior to a recent wedding at my home. Your company really worked it out to accommodate me. The young man who cleaned and cared for my slate flooring on the porch was polite and very professional. I look forward to having my carpets cleaned next. Thank you again.

Malli on 6/5/20
Team Member:Kevin

Praise for COVID-19 Service Safety

The team was easy to work with, informative, got me on the schedule quickly, and provided excellent customer service every step of the way. The technician came during the COVID-19 “stay at home” mandate and did an excellent job of making me feel safe by being intentional about keeping his distance and wearing gloves and booties while in the house.

Team Member:Pro-Care Team

Parent’s carpet…

Great job cleaning my parent’s carpet!

Team Member:Pro-Care Team

Gladly Recommend

I liked everything from the booking to the appointment to the kind and helpful techs. Would gladly recommend and do business with Pro-Care again!

Kathy H.

Always Ready to Serve

Fantastic business partner who has always ensured the satisfaction of our clients on each project. They are such a pleasure to work with and always are prepared and ready to serve.

Carlton C.

Knowledgeable Technicians

Top notch service and results as always! I work in the flooring industry so needless to say I am extremely critical of my flooring. Pro Care takes the time to extensively educate their employees on carpet composition and it shows in the end result every time. They not only have the best customer service around, but knowledgeable technichians that understand your needs and tackle the job in the best way possible. Not all carpet cleaning is created equal. Highly recommend this company!

Ellen P.
Team Member:Pro-Care Team

Pet Stained Carpet

Great job getting our nasty pet stained carpet squeaky clean!

April S.
Team Member:Pro-Care Team

Quality Results

Great service, quality results. Highly recommend.

Keith B.
Team Member:Pro-Care Team

A Baby and Two Dogs

Wow great service, super nice technicians, and the best part is the change in our white carpet. We have a baby and two dogs so we had done pretty much everything under the sun to this carpet, and after our visit from ProCare it looks like it is a whole new carpet. Makes a world of difference in the look and feel of our house. Thanks guys.

Steve S.
Team Member:Pro-Care Team

You will not be disappointed!

Excellent customer service, professional and quality cleaning. I’ve never had a technician that didn’t go above and beyond; corner guards, shoe covers, spotting solution. You will not be disappointed!

Kisha G.
Team Member:Pro-Care Team

Highly Recommend.

Great experience with ProCare! Kevin & Craig were over the top courteous and professional when they came by to service our rug. Highly recommend. We will definitely use them again.

Morgan H
Team Member:Kevin and Craig

Area Rug Looks Brand New!

I have used Pro-Care for years when we had wall to wall carpeting. It was very light beige and often got quite dirty. Pro-Care always did an excellent job, and the technicians were pleasant to work with and punctual. This time I needed to have a room size oriental rug that had not been cleaned in the 8 or 9 years we have owned it. It was dirty and had a number of stains. It looks brand new now. I am very pleased with the care Pro-Care took with my rug and would not consider another rug cleaning company. Thank you, Pro-Care!

Emily F
Team Member:Trey and Harry

100% Satisfaction Across the Board

CP gives Pro-Care 5 out of 5 on the follow-up survey, from on-time arrival to quality of job, responsiveness of office staff, and overall performance, sharing, “The gentlemen that came to the house were efficient and very polite.”

C. P. in Brentwood
Team Member:Kevin and Harry

Great Job

Craig did an “unusually” great job on carpet cleaning. We love him and his work!

Happy in Brentwood
Team Member:Craig


Excellent service and results. The guys were great to work with and a pleasure to talk to.

Brentwood Client
Team Member:Jonathan and Brandon

Really Clean

Kevin was great! He was so thoughtful and was careful to inform me of all I needed to know about the service he was about to perform. [Even] when we both knew my 32 year old carpet wasn’t going to look like new, Kevin did everything possible to make the carpet look as good as it can. He [is] knowledgeable, courteous and personable.

Team Member:Kevin

Will Definitely Recommend Pro-Care

We appreciated the professionalism of the entire experience. Kevin was very courteous and did an excellent job. We were impressed at the effort made to protect our floors such as the booties, carpet outside to wipe his feet, and the guards to protect our home from the hose. Will definitely recommend Pro-Care to others. A special thanks to Kevin. He represents your company well.

Impressed in Franklin
Team Member:Kevin

Outstanding Service!

Wendy is a great communicator. She went above and beyond instructing me about what information was needed for an estimate and the processes that make Pro-Care worth the higher cost compared to cleaning my rugs at home. Wendy saved me time and money, letting me know about the first-time customer discount. The rugs were returned clean and dry. Just what I wanted! Outstanding customer service! Thank you!

Team Member:Wendy and the Rug Plant Team

Blown Away!

Everyone I spoke to [at Pro-Care] was so courteous and knowledgeable – from my first phone conversation, to the tech who put together my quote, to the two techs who completed the work. I was blown away by your professionalism and my choices. My rugs and tile floors look great!

Happy in East Nashville
Team Member:Andrea, Britt, Craig and Brandon


Thank you Pro-Care! We are grateful to have so many opportunities to do business with you!

Red Leaf Interiors, LLC
Team Member:Wendy and the Pro-Care Team

Thankful You’re There

We always use your services when our clients get new furniture. We’re thankful you’re there to keep their investments protected.

Woodland House Design
Team Member:Pro-Care Team

Professionalism and Quality

What we liked most about our Pro-Care experience was the professionalism and the quality of the job. I had recently had some other rugs cleaned [by another business] and was hugely disappointed with the results.

Pro-Care is the only one we’ll have clean our carpets and rugs.

Kristen B.
Team Member:Kevin and Craig

20 Happy Years

I have been a very happy Pro-Care customer for 20 years. I have never been disappointed. The staff ROCKS. There’s not a single negative. I would never use any other carpet cleaning service. I love Pro-Care!

Team Member:Craig

Fabulous Job!

Best carpet cleaning I’ve ever had. Phone rep and service reps were all so polite and friendly. Fabulous Job!

Fabulous in Forest Hills
Team Member:Jonathan, Brandon, and the team

Top Notch

I am very pleased with the quality of service I received from Pro-Care. Customer service was outstanding! From beginning to end, everything was top notch!

Team Member:Evan and Mike

Best Professionals Ever!

As always, your crew managed to make our old carpet clean! Your guys were courteous and listened to what we wanted… We appreciate your expertise and your accommodating our request. Best floor professionals ever!

Team Member:Pro-Care Team

Always Excellent!

Always courteous! Always on time! Always excellent work!

Carpet Source
Team Member:Britt

Kind, Knowledgeable and Courteous

Kind, knowledgeable, and courteous. This is the 3rd time I have used this company. They have done a wonderful job each time.

Team Member:Kevin and Craig

As Promised!

I really love your company and your staff. The communication is awesome. You are always on time and the job is done as promised!!

Pristine Properties, LLC
Team Member:Pro-Care Team

Quick and Kind

Andrea was very quick and kind in her response to my billing [question]. It really conveyed the personal and professional touch of a great business trying to take care of their customers.

Team Member:Andrea

Best Service Experience

Very professional and knowledgeable crew. Polite and respectful, careful with their work. The best service experience I have had in the 3 years I have been in Nashville.

Team Member:Kevin and Craig

Excellent communication from everyone!

Extremely courteous employees. I’m very impressed each time I interact with Pro-Care. Really happy with the job that was done. Excellent communication from everyone!

Team Member:Johnathan

These guys ROCK!

These guys ROCK! Been using Pro-Care for years now. John and his team are the best in town…and I love telling everyone about them.

Nash Rides
Team Member:Brent

Great customer service

I had just closed on a home in Brentwood, but was still living in Cincinnati. On the day of my scheduled service, I called to see if there was any way my appointment time could be moved up since I was going to have to make the trip down to Nashville and back to Cincinnati in the same day. John juggled the schedule so that I could be serviced in the morning instead of the original afternoon time slot. I am so impressed by the customer service I received from Pro-Care!

Team Member:Pro-Care Team

So impressive!

Pro-Care’s service was very thorough! So so impressive!

Team Member:Mike and Craig

Courteous and Professional!

The technicians on my job were excellent. They earned 5 stars plus on this job. I had some very dirty carpets that they brought back to life. Courteous and professional! Very comfortable having them in my home.

Team Member:Britt and Brandon