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Courteous and Professional!

The technicians on my job were excellent. They earned 5 stars plus on this job. I had some very dirty carpets that they brought back to life. Courteous and professional! Very comfortable having them in my home.

Jane
Team Member:Britt and Brandon

So impressive!

Pro-Care’s service was very thorough! So so impressive!

Krissi
Team Member:Mike and Craig

Great customer service

I had just closed on a home in Brentwood, but was still living in Cincinnati. On the day of my scheduled service, I called to see if there was any way my appointment time could be moved up since I was going to have to make the trip down to Nashville and back to Cincinnati in the same day. John juggled the schedule so that I could be serviced in the morning instead of the original afternoon time slot. I am so impressed by the customer service I received from Pro-Care!

Karen
Team Member:Pro-Care Team

These guys ROCK!

These guys ROCK! Been using Pro-Care for years now. John and his team are the best in town…and I love telling everyone about them.

Tom
Nash Rides
Team Member:Brent

Excellent communication from everyone!

Extremely courteous employees. I’m very impressed each time I interact with Pro-Care. Really happy with the job that was done. Excellent communication from everyone!

Anna
Team Member:Johnathan

Best Service Experience

Very professional and knowledgeable crew. Polite and respectful, careful with their work. The best service experience I have had in the 3 years I have been in Nashville.

Carol
Team Member:Kevin and Craig

Quick and Kind

Andrea was very quick and kind in her response to my billing [question]. It really conveyed the personal and professional touch of a great business trying to take care of their customers.

Barbara
Team Member:Andrea

As Promised!

I really love your company and your staff. The communication is awesome. You are always on time and the job is done as promised!!

Michele
Pristine Properties, LLC
Team Member:Pro-Care Team

Kind, Knowledgeable and Courteous

Kind, knowledgeable, and courteous. This is the 3rd time I have used this company. They have done a wonderful job each time.

Dena
Team Member:Kevin and Craig

Always Excellent!

Always courteous! Always on time! Always excellent work!

Lori
Carpet Source
Team Member:Britt

Best Professionals Ever!

As always, your crew managed to make our old carpet clean! Your guys were courteous and listened to what we wanted… We appreciate your expertise and your accommodating our request. Best floor professionals ever!

Susan
Team Member:Pro-Care Team

Top Notch

I am very pleased with the quality of service I received from Pro-Care. Customer service was outstanding! From beginning to end, everything was top notch!

Jay
Team Member:Evan and Mike

Fabulous Job!

Best carpet cleaning I’ve ever had. Phone rep and service reps were all so polite and friendly. Fabulous Job!

Fabulous in Forest Hills
Team Member:Jonathan, Brandon, and the team

20 Happy Years

I have been a very happy Pro-Care customer for 20 years. I have never been disappointed. The staff ROCKS. There’s not a single negative. I would never use any other carpet cleaning service. I love Pro-Care!

Cherry
Team Member:Craig

Professionalism and Quality

What we liked most about our Pro-Care experience was the professionalism and the quality of the job. I had recently had some other rugs cleaned [by another business] and was hugely disappointed with the results.

Pro-Care is the only one we’ll have clean our carpets and rugs.

Kristen B.
Team Member:Kevin and Craig

Thankful You’re There

We always use your services when our clients get new furniture. We’re thankful you’re there to keep their investments protected.

Woodland House Design
Team Member:Pro-Care Team

Grateful

Thank you Pro-Care! We are grateful to have so many opportunities to do business with you!

Red Leaf Interiors, LLC
Team Member:Wendy and the Pro-Care Team

Blown Away!

Everyone I spoke to [at Pro-Care] was so courteous and knowledgeable – from my first phone conversation, to the tech who put together my quote, to the two techs who completed the work. I was blown away by your professionalism and my choices. My rugs and tile floors look great!

Happy in East Nashville
Team Member:Andrea, Britt, Craig and Brandon

Outstanding Service!

Wendy is a great communicator. She went above and beyond instructing me about what information was needed for an estimate and the processes that make Pro-Care worth the higher cost compared to cleaning my rugs at home. Wendy saved me time and money, letting me know about the first-time customer discount. The rugs were returned clean and dry. Just what I wanted! Outstanding customer service! Thank you!

Karen
Team Member:Wendy and the Rug Plant Team

Will Definitely Recommend Pro-Care

We appreciated the professionalism of the entire experience. Kevin was very courteous and did an excellent job. We were impressed at the effort made to protect our floors such as the booties, carpet outside to wipe his feet, and the guards to protect our home from the hose. Will definitely recommend Pro-Care to others. A special thanks to Kevin. He represents your company well.

Impressed in Franklin
Team Member:Kevin

Really Clean

Kevin was great! He was so thoughtful and was careful to inform me of all I needed to know about the service he was about to perform. [Even] when we both knew my 32 year old carpet wasn’t going to look like new, Kevin did everything possible to make the carpet look as good as it can. He [is] knowledgeable, courteous and personable.

Linda
Team Member:Kevin

Excellent

Excellent service and results. The guys were great to work with and a pleasure to talk to.

Brentwood Client
Team Member:Jonathan and Brandon