Reserve the area for your cleaning appointment

When our technicians can move freely and work without interruption, they get the best results. For safety and convenience, please be sure friends and family stay clear of the rooms to be serviced. Please put pets in a safe, quiet place, where our cleaning won’t disturb them. We also ask that clients keep an extra close eye on little ones while Pro-Care technicians are in your home. PLEASE avoid scheduling any other service companies while we are on-site. If there are professionals who must overlap our cleaning appointment, it is important to share the guidelines covered here.

Make sure your floor is fully accessible for cleaning

Please clear items or areas to be cleaned of loose personal belongings. Removing clothing, toys, electronics, etc will insure our service is efficient. Please secure all breakables and move small furnishings such as dining room chairs, ottomans, floor lamps, plants or accent tables. That way, we can clean under them before they are put back in place. We cannot move computer equipment, china cabinets, sectional sofas, entertainment centers, antique or fragile furniture. However, tile or stone underneath such items can be cleaned where sufficient room is available, or we can edge closely around the base of the largest pieces. We ask that any full-length draperies are pinned up at least 6 inches off the floor. Pinning up skirts on upholstered furniture also helps gives our team access to your carpet.

Communicate your concerns about the floors to be cleaned

Please plan to be on site at the beginning of your cleaning appointment. That way you can examine the area with the technicians before work begins. Take this opportunity to share any special instructions about moving small furnishings. Point out concerns like weak legs, loose tops or previous repairs. The pre-inspection also gives clients the chance to call attention to areas which may require special cleaning. It is helpful when clients point out discoloration, staining and etching that are of particular concern or pre-existing chipping, gouges, cracks or other defects that cannot be fixed by the cleaning process.

Plan ahead for our post-service pointers

Lastly, remember to set aside time for your hard-surface flooring to fully dry before resuming use. When possible we will set up air movers to improve drying time. As a safety precaution, please do not let your children or pets crawl or lie down on the cleaned floor while wet or run across damp hard surface flooring until completely dry. Now, just enjoy your newly cleaned tile or stone floor!

For more information about our tile cleaning process…

Or our stone cleaning and restoration services…